1.How does the Partner Recognition program work?

The Plan is based on the use of a Personal Identification Number (PIN) in conjunction with the last 4 digits of the eligible participants’ Social Security Number. This information authorizes the participant to obtain a discount on eligible new Ford Motor Company vehicles. For further details, including Plan rules go to the "How it Works" tab of www.fordpartner.com.

2.Who is eligible?

Active employees (salaried, hourly and contract), retirees, members of organizations and their households who reside within the U.S. You will be required to show proof of employment or membership by an organization or company eligible for Partner Recognition benefits at the time you take delivery of your vehicle. See our X-Plan Eligibility section for details. Driver's licenses' will be required for proof of residence for the Partner Company employee and household member.

4. How many vehicles may I obtain through Partner Recognition?

Eligible employees (salaried, hourly and contract), retirees and household members may generate two (2) PINs per year to be used towards the purchase or lease of a new vehicle. PINs are active for a period of not more than 12 months from the date of PIN generation.

5.What if I don't use the PIN that I generate?

Your PIN is valid for 12 months from the date it is issued. After the 12 months, your PIN will automatically expire and no longer count against your 2 PINs/year allotment.

6. How long is a PIN valid?

PINs remain active for 12 months from the date of issue.

7.How can I obtain my PIN if I forget or misplace it?

You can obtain a PIN, which was previously generated, by visiting www.fordpartner.com and clicking on PINs and then PIN History. You will need to provide your name and the last 4 digits of your Social Security Number for verification.

8.Once I receive my PIN, how do I procure a vehicle and obtain the plan discount?

Provide the dealer with your PIN and the last 4 digits of your Social Security Number. The dealer can confirm with this data that you are an eligible Plan participant.  You will be required to provide appropriate "proof of identity” and sponsors “proof of employment” to the dealer before completing the sale.

9.What vehicles are eligible for the Plan?

For a list of eligible vehicles, go to the Vehicles and Pricing tab. All Ford Motor Company vehicles are generally eligible with the exception of a select few models that are listed in the "eligible vehicles" section of the www.fordpartner.com web site. In addition, Exclusions are subject to change, so verify eligibility by reviewing Ineligible Products list or see dealer for details

10. Are SVT vehicles eligible?

Yes. However the Plan program is voluntary at participating dealerships. (see below).

11.Can I receive the special Partner Recognition Plan price at any dealer?

The Plan program is available through all participating U.SA. dealerships.  Dealer participation is voluntary. You should inform the dealer of Plan eligibility during your first contact with your dealer. If for some reason your dealer elects not to participate, you may visit another dealer. Eligible vehicles that are in limited supply, like most SVT models, may be difficult to obtain through the Plan.

12.Can I purchase or lease my eligible vehicle?

Yes, either form of obtaining a vehicle is valid.

13. Can I trade-in a vehicle in combination with this program?

Yes, you may choose to trade-in your previous vehicle, but the trade-in allowance will be negotiated separately with the dealer. However, this must be documented on the AXZD-Plan Pricing Agreement.

14.How can this program impact the value of my trade-in?

Your new vehicle purchase price has already been determined as the X-Plan price. The trade in amount is determined by you and the dealer and unlike the purchase price, can be negotiated. When evaluating your trade-in, dealerships may consult value books or local auction value guides for similar vehicles, assess your vehicle condition, mileage and current used vehicle market climate, to determine its value. Many Internet sites, including edmonds.com and kbb.com (Kelly Blue Book), will give you an approximate trade-in value, but will not buy your vehicle. Only the dealer will buy the vehicle from you and, therefore, sets the actual value/price based on these factors. You are also free to sell your vehicle yourself.

15. Are dealer demonstrators or used vehicles included in the Plan?

The Plan is only for new vehicles.  Used vehicles are not eligible for X-Plan.  New vehicle demonstrator units are available for sale at the new vehicle X-plan price. However, no additional discount is permitted beyond incentives compatible with an X-Plan deal. 

16.Are prior model year vehicles eligible?

Prior model year vehicles are eligible but only up to the date of "final pay" for Ford, Lincoln and Mercury products only. Jaguar, Land Rover and Volvo prior year model vehicles are eligible while supplies last.  See your selling dealer for details.

17. Can I obtain a vehicle for my business or for another person?

Yes.  You may extend your Partner Recognition privileges to your spouse or any member of your household (requires driver's license verification). Additionally, you may purchase the vehicle in the name of a business owned by you, your spouse or household member.   

18. Are any other items covered through the Plan?

No. Dealer installed options, conversion packages, extended warranties, accessories, etc., are not covered by the Plan and must be agreed upon between you and the dealer.

19. Am I eligible for other incentives?

Yes, for most. Partner Recognition participants are eligible for most public incentives. There are some offers that are not compatible with this offer. Your dealer can best determine which incentives you are eligible for.

20. What is Partner Recognition pricing and how do I know if I’m getting a good deal?

21.What is S-Plan pricing and how does it compare to Partner Recognition pricing?

S-Plan is only available on Mazda vehicles. It is equal to total dealer invoice. It is roughly the equivalent of Partner Recognition pricing.

22.Are any other items covered through the S-Plan?

No, dealer installed options, conversion packages; extended warranties, accessories, etc. are not covered by this program and must be agreed upon between you and the dealer.

23.Will I ever see a price lower than X-Plan?

Occasionally a dealer will run a special or "loss leader" vehicle in their advertisement, to generate traffic or move older inventory, with a price identical to or in some cases lower than X-Plan. Remember to always ask to see a copy of the invoice to confirm the X-Plan price. Always keep in mind that customers using the X-Plan program do not pay dealer admin fees, which may be an additional cost on alternative price points.

24.When do I need to identify myself as a participant?

You are OBLIGATED to identify yourself as a Partner Recognition participant at the time you first visit a dealership. Not providing this information to your salesperson up-front, may jeopardize your ability to obtain a vehicle using the Partner Recognition Program. 

25.How long is the Plan program in effect?

There is no effective expiration date for this program, however, Ford Motor Company reserves the right to modify the program, remove eligibility, or cancel the program at any time.

26.Can I be charged a "document fee" (doc fee) by my dealer?

27. Do Dealers make a profit on Plan purchases and/or leases?

Yes. Dealers receive a commission from Ford Motor Company on each Plan transaction.

28.How can I locate X-Plan pricing for my Ford vehicle?

29.How do I enroll for Special Offers and why should I?

Go to the Special Offers tab and follow the instructions. Partner Participants who enroll for Special Offers receive email notifications of incentives above and beyond retail (i.e. general public) incentives. These incentives are generally short-lived and the email may be the only way to become aware of the additional savings.

30. When I use my browser "Back" and/or "Forward" button, why do I lose all the data I just entered?

This is a common occurrence with browsers. We recommend you use the Back button on this site in lieu of your browser buttons.